Message from the President

I would like to express my sincere appreciation for your continued support of Tokio Marine & Nichido.

Following the issuance of business improvement orders regarding premium adjustment practices and information leaks, we are moving forward with our transformation into a truly trusted, customer-centric company. To achieve this, we are instilling a customer-centric perspective into every corner of the organization and advance our "Re-New" initiative, which involves reviewing various practices, existing systems, and structures.

Since our establishment in 1879, our company has worked to solve the social issues of each era by providing safety and security to customers and society.
We believe it is necessary to expand the scope of our value proposition beyond the realm of insurance to address the increasingly complex and diverse challenges faced by our customers and society, including intensifying natural disasters, rising geopolitical risks, an increasing frequency of cyberattacks, and the transition to a decarbonized society. By providing solutions that complement insurance business, such as preventing accidents before they occur, mitigating the impact of accidents when they do happen, and ensuring rapid recovery and recurrence prevention, we will continue to be chosen by customers and society through our unique value proposition and achieve sustainable growth for our company.

All our officers and employees will move forward as one to achieve our Purpose: "to be there for our customers and society in times of need." I thank you for your continued support.